CURLIN 6000 & PainSmart FAQs

Whenever you have questions about the pump or your therapy, you should first call your healthcare pharmacy provider. For PUMP and Administration Set only related questions, Moog’s Technical Support Line is found on the back of the pump and available 24 hours a day 7 days per week. Toll Free 1-800.970.2337

Visually inspect the pump, pumping chamber and administration set before use. Do not use any pump or administration set that appears to be damaged or tampered with or if there is any indication of improper function. Contact your healthcare pharmacy provider for a pump exchange. Remember the sticker on the top of each pump instructs the user “If Dropped, Pump Must be Checked for Accuracy Prior to Use”.  The damage may not be visible, however it should be checked.

300ml/hr

• CURLIN 6000: 0.1-400 ml/hr, increments of 0.1ml/hr
• CURLIN PainSmart & PCA Mode: Max Basal Rates:  IV 50ml/hr, EPI 25ml/hr, SQ 5 ml/hr

Max Bolus Rates: IV 125ml/hr; EPI 90ml/hr, SC 60ml/hr

1.0 - 9999 ml, in increments of 0.1ml

+/- 5% when infusing with medication bag. Moog cannot guarantee +/- 5% accuracy claim when using syringes due to possible issues with stiction.

While using battery power, the illumination for the display screen will time out and turn off after several seconds of not pushing keys. If using A/C power source, the backlight will remain on continuously if pump is in use.

The Pressure Display provides a real-time display of the current (patient-side downstream) pressure reading during an infusion.  This is useful to see how close the pump is to reaching the down occlusion threshold and whether the pressure is increasing or decreasing.  This pressure is displayed in millimeter of mercury (mmHg) units.  When an increase in the downstream pressure reaches the set sensor level, the pump will alarm and display Down Occlusion.  

They are the Info-On-Demand (IOD) features.  To view any of the Information-On-Demand screens on the pump display, press the related key while the pump is infusing (running a therapy).  The information requested will be displayed for several seconds and then the display will return to the previous infusion screen.  For further description on each IOD Key, refer to the CURLIN 6000 & CURLIN PainSmart Information on Demand IV Hanger.

CURLIN 6000  Pumps can be placed in a carry pack specifically designed to allow the patient to be mobile and active while receiving  therapy. Refer to the bag manufacturer for proper loading instructions.

Note: The air from the medication bag must be removed prior to connecting to the patient and using in a backpack. Consult with your pharmacy provider for steps removing air if not done prior to use.

Moog manufactures Detachable Pole Clamps, Pump Holsters and Lockable Safety Shells. Refer to the infusion accessories page for diagrams/descriptions of these products.

The inline filter comes from the manufacturer in two sizes: .2 micron and 1.2 micron. Consisting of two parts, the fluid filter material is a hydrophilic membrane made of polyether sulfone. It is low protein binding and surfactant free. The air filter material is a hydrophobic membrane made of polytetrafluoroethylene. It is Non-DEHP, BPA free and does not include natural rubber latex.

A document containing this information can be downloaded here.

The filter that should hang in a vertical position during priming. Refer to the set Instructions for Use for detailed direction.

All CURLIN administration sets are non-DEHP PVC, and not manufactured with rubber latex. Note: Curlin administration set are 100% PVC in the fluid path.

 “Unidentified” is a place holder where the drug name would be displayed if the program had been chosen from a drug library. If you are seeing UNIDENTIFIED, there is no drug library in the pump.

An anti-siphon valve (ASV) is integrated with the set-positioned towards the distal end. It provides additional free-flow protection. An added feature of the ASV is that it also functions as a back check valve, preventing back flow of blood into the tubing.

Note: Sets with an ASV must be primed using the pump. 

A Back-Check Valve is an added accessory to the administration set. It is manually placed on the distal luer end of the set. It prevents back up of patient blood into the set that may occur at low infusion rates.

The pump is water resistant, but not waterproof, so it should be placed outside the tub or shower.

Yes. On the Download page, we have supplied a customer letter that can be provided to the airline company when travelling. Download the commercial air travel letter here.

No. Neither the pump nor the administration set can be placed in the MRI room as both have metal.  Shield from radiation.

No, it is not recommended the patient have the pump with them in the chamber.  The pump’s keys may be sensitive to the pressure and inadvertently depress.

The port on the side of the pump is for the remote Bolus Cable with switch.

The pharmacy should provide a remote bolus cable accessory. It plugs into the port on the side of the pump.

If the bolus cable is not available, a bolus can also be delivered by pressing the green BOLUS key located on the front of the pump, at the bottom right side.

When the patient is requesting a bolus, they will hear two beeps if it is within the time interval ordered by the physician and programmed in the pump. One beep means the patient has requested the bolus too early.

The port on the side of the pump is for the Data Interface Cable.

Pull on the ring (blue for the AC Adapter/Charger, green for the Bolus Cable and Data Interface Cable) and the cord will be released from the pump.

Battery life depends on the usage. The following times are approximate only:

• Nominal 85 hours at a rate of 2 ml/hr
• Nominal 30 hours at a rate of 125 ml/hr
• Nominal 10 hours at a rate of 400 ml/hr

However, if the patient is frequently pressing keys, that action will illuminate the display and the battery life will be shortened. To extend battery life, the AC Adapter may be used at night.

• Read the power bar graph when you first turn on the pump. This is an approximation of the power remaining in the C-cell batteriesUse the options menu and select PWR CK to view the power bar graph while the pump is running.
• Press the # 2 IOD key, Powr Chck (Power Check) while the pump is running/infusing, this will display an approximation of the charge remaining in the C-cell batteries.

WARNING: In a life sustaining situation it is recommended that your Curlin Infusion pump use the AC Adaptor and have a back-up pump available. In addition to the batteries that are installed in the pumps, an extra set of C-cell batteries should be readily accessible.

No. A rechargeable external battery pack and an Adapter/charger are, however, available as a separate accessory for use with the pump.

Before changing the batteries, you must PAUSE and POWER OFF the pump to avoid a software error occurring.

The port on the bottom of the pump is for the External Battery Pack and/or AC Adapter.

The External Battery Pack should be charged initially for 24 hours using the AC Adapter/Charger.

It is recommended that the External Battery Pack be charged for at least 8 hours prior to each subsequent use. The AC Adapter/Charger can be plugged into the External Battery Pack while the External Battery Pack is plugged into the pump. This allows the pump to be fully operational and provides a continuous charge to the External Battery Pack.

For full instructions refer to our TECHNICAL BRIEF Cleaning the CURLIN 6000 Series Ambulatory Infusion Pump document and/or the CURLIN 6000 or PainSmart User Manuals.

Note: Remove A/C power cord from power source prior to cleaning. NEVER submerge pump in water!

Clean the pump, remote bolus cord, AC adaptor, and battery pack with a soft, clean cloth dampened in any of the following:

1. Warm soapy water (do not submerse)
2. Isopropyl alcohol
3. Household bleach, diluted 9:1 with water
4. Commercial disinfectant
5. When clean, dry pump and other items with a soft, clean, dry cloth.

Use only CURLIN Infusion administration sets in your CURLIN Infusion pump. Use of non-proprietary administration sets may alter accuracy in delivery of fluids and could result in over or under infusions, leading to possible patient injury or death.

You will need to use the Patient History Manager Software (PHM) or the Protocol Library Safety System Software (PLSS) to download the pump patient history. Contact Moog Medical Customer Service to purchase either of these items.

Yes, refer to Patient History Log section in the CURLIN 6000 User Manual.

Moog recommends annual preventative maintenance performed by a certified NFR technician.

For NFR certification, call Moog Medical Customer Service at 1-800-970-2337

Yes, we have a procedure to inspect, test, and prepare a pump for use by a new patient.  The test checks for volumetric accuracy and all pump safety systems.  For this procedure refer to the CURLIN 6000 User Manual and/or our Between Patient Use Training and Quick Reference Guide.

Call Moog Medical; Customer Support at 800.970.2337 and/or complete Service Request Form, return to [email protected]. Please provide the serial number (on the back) of your pump and reason for return. You will receive an RMA (Return Material Authorization) number that should be placed on the shipping label when the items are sent in to Moog Medical.

Yes. The company has a loaner program for the CURLIN 6000 pump. When you fill out the RMA form on line or call 800.970.2337, you may request that you are provided a loaner pump. Up to five pumps may be loaned out at one time based on needs of the facility. If additional circumstances require more than this please contact both your sales representative. Note: there is no loaner program for CURLIN PainSmart pumps.

The minimum charge for repair service is $105 (1 hour of labor) per pump. This represents the time required for the diagnosis and handling of the pump, and will be applied towards the repair cost.

• All products returned to Moog Medical should be postage pre-paid, unless otherwise authorized by Moog Medical.